Privacy Policy

1. Information We Collect

Learn Academy Ltd ("we," "our," or "us") collects information you provide directly to us when you use our services, such as when you create an account, enroll in a course, or contact us for support.

Personal Information

We may collect the following types of personal information:

• Name and contact information (email address, phone number, mailing address)
• Payment information (credit card details, billing address)
• Account credentials (username, password)
• Learning progress and course completion data
• Communication preferences

Usage Information

We automatically collect certain information about your use of our website and services:

• Device information (IP address, browser type, operating system)
• Usage patterns (pages visited, time spent, features used)
• Technical data (error logs, performance metrics)

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our educational services
• Process course enrollments and payments
• Communicate with you about your courses and account
• Improve our website and services
• Provide customer support
• Send administrative and promotional communications (with your consent)
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who help us operate our business
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your data is stored on secure servers located in the United Kingdom and may be processed by our service providers in other jurisdictions with adequate data protection laws.

5. Cookies and Local Storage

Our website uses cookies and local storage to enhance your browsing experience and remember your preferences. We use:

• Essential Cookies: Required for basic website functionality
• Functional Cookies: To remember your preferences and settings
• Analytics Cookies: To understand how you use our website
• Local Storage: To temporarily store form data and improve user experience

You can control cookie settings through your browser preferences.

6. Your Rights and Choices

You have certain rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing of your data
• Withdrawal: Withdraw consent for marketing communications

To exercise these rights, contact us at [email protected].

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Course completion data and certificates may be retained indefinitely to verify your achievements.

8. International Data Transfers

If you are accessing our services from outside the United Kingdom, please note that your information may be transferred to and processed in the UK, where our servers are located and our central database is operated.

9. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last updated" date.

11. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

12. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Contract: To fulfill our contractual obligations to provide educational services
• Legitimate Interest: To improve our services and communicate with you
• Consent: For marketing communications and optional features
• Legal Obligation: To comply with applicable laws and regulations